These privacy policy details are issued by FIDUROCK Services s.r.o., with its registered office at Václavské náměstí 2132/47, Nové Město (Praha 1), 110 00 Prague, Company ID: 06955843, registered with the Municipal Court in Prague under file no. C 291997/MSPH (hereinafter referred to as "FIDUROCK"), in accordance with Regulation (EU) 2016/679 of the European Parliament and Council (GDPR) and Act No. 110/2019 Coll., on the Processing of Personal Data.
1. Types of Personal Data Processed
FIDUROCK processes the following categories of personal data:
Identification Data: Name, surname.
Contact Data: Phone number, email address.
Technical Data: IP addresses, cookies, records of user behavior on the website, data from analytical tools (e.g., Google Analytics).
Investment Services Data: Records of transactions, investment decisions, and related financial instruments.
2. Purpose of Personal Data Processing
Your personal data is processed for the following purposes:
Customer Care: Handling inquiries, providing customer support, and managing user accounts.
Marketing Purposes: Sending commercial communications and offers of new services and products, subject to your consent.
Analytics and Website Improvement: Collecting and analyzing data to improve website functionality, monitor traffic, and enhance user experience.
Compliance with Legal Obligations: Fulfilling tax obligations, bookkeeping, and complying with regulatory requirements.
Security and Fraud Prevention: Preventing fraudulent activities and protecting our rights and interests.
3. Legal Basis for Processing
The processing of personal data is based on:
Contract Fulfillment under Article 6(1)(b) GDPR.
Legitimate Interest under Article 6(1)(f) GDPR, including the protection of company rights and the sending of commercial communications to existing customers.
Consent under Article 6(1)(a) GDPR, where you have agreed to receive marketing communications or use cookies for analytics.
Compliance with Legal Obligations under Article 6(1)(c) GDPR, such as fulfilling tax and regulatory duties.
4. Sharing Personal Data with Third Parties
Personal data may be shared with the following third parties:
IT Service Providers: For technical website management, hosting services, cloud storage, and data backup.
Marketing and Analytics Companies: For sending commercial communications and processing data for website improvement (e.g., Google Analytics).
Legal and Tax Advisors: External entities that provide advice in accordance with legal obligations.
Government Authorities: Tax offices, courts, or other regulatory bodies when required by law.
5. Retention Period for Personal Data
Marketing Data is processed for the duration of your consent, which you can withdraw at any time.
Technical Data like IP addresses and cookies are processed for the session's duration or longer if configured in your browser settings.
6. Data Security
FIDUROCK implements a range of technical and organizational measures to secure your personal data, including:
Encryption and pseudonymization to minimize the risk of unauthorized access.
Internal security policies to ensure that only authorized personnel can access personal data.
Regular security audits to monitor and improve data protection.
7. Data Subject Rights
Under GDPR, you have the right to:
Request access to your personal data, including obtaining a copy of the data being processed.
Request correction of inaccurate or outdated data.
Request the deletion of personal data (the right to be forgotten) if it is no longer necessary for the purposes for which it was collected.
Restrict processing if you dispute the accuracy or necessity of the data.
Object to processing based on legitimate interest.
Request the transfer of personal data to another data controller.
Withdraw consent if processing is based on your consent (e.g., marketing communications).
Lodge a complaint with a supervisory authority, such as the Office for Personal Data Protection.
8. Automated Decision-Making and Profiling
Your personal data is not used for automated decision-making or profiling that would have legal or similarly significant effects on you.
9. Cookies
The website fidurock.com uses cookies for website optimization, traffic measurement, and content personalization. The use of analytical and marketing cookies requires your consent, which you can modify at any time in your browser settings.
10. Contact Information
For more information or to exercise your rights regarding personal data protection, you can contact us via email at: plestil@fidurock.com or in writing at: FIDUROCK Services s.r.o., Václavské náměstí 2132/47, Nové Město (Praha 1), 110 00 Prague.